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SupportRan into a bug, have feedback, or need help with billing? Email us and we'll get back to you as soon as we can.To help us help you faster, include your account email and, if relevant, the Agent or MCP server involved.
Frequently asked questions
I bought credits but my balance did not update.Purchases are processed by Stripe. If a payment went through but your balance on the Billing page did not increase, email us with your account email and the approximate purchase time.
My Agent is not responding, or the voice/avatar is not working.Check the Agent's MCP server grants on the Agents page, and that your microphone/camera permissions are allowed in the browser. If the issue persists, email us with the room or session details.
How do I delete my account or data?Email us and we will remove your account and associated data. See the Privacy Policy for what is stored and for how long.